Privacy Policy

Baodian International (“Raceigo”, “we”, “us”, or “our”) is registered in China. We respect your privacy and are committed to protecting your Personal Data. This Privacy Policy describes how we collect, use, store, share, and protect your Personal Data when you use our website, app, or other services (collectively, the “Services”).

1. Definitions & Who We Are

Personal Data means any information that relates to an identified or identifiable person.

Non-Personal Data means data that does not identify an individual or cannot be used to identify one (e.g. anonymized or aggregated data).

Users, you, your refers to both race participants (“Runners”) and event organizers / third-party providers that use our platform.

We act sometimes as a Data Controller (deciding how and why Personal Data is processed) and sometimes as a Data Processor (processing on behalf of event organizers or other third parties), depending on context.

2. What Personal Data We Collect

When you use our Services, we may collect:

Data you provide directly: When registering for an account, entering a race, filling forms, contacting customer support, etc., you may provide us with name, email address, postal address, date of birth, phone number, health disclosures (if required), payment information, emergency contact, etc.

Automatic / Technical data: IP address, browser type, operating system, device identifiers, usage data (pages visited, click behavior), referrer URLs, cookies, pixel tags, web storage, and similar technologies.

3. Purpose of Use

We use your Personal Data for:

Enabling you to use our Services (account creation, race registration, payment processing).

Communicating with you (confirmation emails, customer service, updates).

Improving our Services (research, analytics, debugging, feature development).

Marketing and promotions, only if you have opted in.

Enforcing our Terms & Conditions, fraud detection, and legal compliance.

4. Disclosure & Sharing of Personal Data

We may share your Personal Data in the following situations:

With event organizers or third-party service providers who assist in running the race (e.g. timing chip providers, accommodation/hotel partners, transport).

With our affiliates, subsidiaries, or business partners for consistent purposes and under confidentiality obligations.

With legal or regulatory authorities when required by law.

In case of corporate changes (merger, acquisition) your data may be transferred as part of assets, under the same privacy protections.

We do not sell your Personal Data.

5. Data Storage & Transfer

Your data may be stored in servers located within the EU/EEA, or outside, depending on service partners.

If transferred outside the EU/EEA, we will ensure appropriate safeguards (e.g. standard contractual clauses or other legal mechanisms) are in place.

6. Data Retention

We retain your Personal Data only for as long as necessary for the purposes set out in this policy, or as required by applicable laws.

If you close your account or stop using our Services, we may keep certain data for a limited period (e.g. for backup, legal obligations, dispute resolution).

7. Your Rights

Depending on your location/law, you have rights including:

1. Access: request copy of your data

2. Correction: have inaccurate or incomplete data corrected

3. Deletion: request deletion of your data under certain conditions

4. Objection / Restriction: limit how your data is processed

5. Data portability: receive data in structured, machine-readable form

6. Withdraw consent: if processing depends on your consent (e.g. marketing)

To exercise your rights, contact us at the email below.

8. Cookies & Tracking

We use cookies, pixel tags, web storage and similar technologies. These are used for technical functioning, analytics, personalization, and marketing. You can learn more in our Cookie Policy, and adjust your preferences or opt out of non-essential cookies.

9. Children / Minors

Our races have strict minimum age requirements. Only individuals who meet the age requirements may register themselves.

If you are registering on behalf of another person, you must have the legal authority to do so.

If you are registering a minor (someone under the required age), you must be that minor’s legal guardian. Raceigo does not knowingly collect Personal Data from children or minors without proper guardian authorization.

Any registration of minors must comply with the ra ce organizer’s age rules.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will publish changes with an updated “Last updated” date. Your continued use of our Services after changes are posted means you accept the new policy.

11. Contact Us

If you have questions, concerns or want to exercise your rights, you can reach us at: info@raceigo.com